Frequently Asked Questions

What happens after I placed the order?

We process all the orders manually. usually it’s instantly delivered but please allow some extra time to receive the order.

How long does it take to setup?

You don’t need to be a tech person to install our services. We provide you with the complete instructions on how to install and use it. It takes 10,15 minutes to setup then just login and start watching. If you face any difficulties just speak to our live support team and they will be happy to help.

How long does it take to receive the order?

We usually deliver the order instantly. But please allow upto 5 hours to receive the email.

The Movies/Series I want to watch is not on the list how can i request?

Please talk to our live support team or drop us an email and we will try our best to add your requested movie/series if it’s available.

What do I need in order to use your service.

All you need is an internet connection, firestick, androidbox, smart tv, mag,iPhone, Apple tv or any other android supported device. everything is pre-setup you just need to login and start watching.

Am I able to watch IPTV on several devices simultaneously with a single subscription?

Yes multi device packages are available on the shop page

Is the content displayed with high quality?

IP networks are optimized to use the best connections possible so users can receive high quality output. We maintain performance levels on our end to ensure the highest quality possible on a regular basis.

How can i add an additional device to a subscription

Make sure to order a multi connection package in the store to be able to use multiple devices

Which Devices do you support?

We curently support, Firestick, Android box, Android phone, Laptop, Mag box and Samsung/LG Smart tvs. If you have any questions please speak to live chat.

What is the amount of bandwidth used by the IPTV stream?

Ideally you need over 10-15mb internet speed.

Can I turn my television into a smart TV with an Android TV box device?

Sure. This is achievable since you can set up certain apps from the Google Play store, which will make your television somewhat interactive. Other apps can be used on your television, too, including Skype, Firefox, and Gmail!

For all other questions please contact us using this form or open live chat.

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